Problem
Our client needed to scale-up their UX design and Magento Commerce development team to maintain their inflight ‘Duty Free’ and ‘Buy on Board’ ordering platform for their clients including British Airways, Ethiopian Airlines, Kenya Airways, South African Airways, SA Express and TAAG.
About
Tourvest are a leading provider of inflight Boutique ‘Duty Free’ as well as ‘Buy on Board’ food and beverage services, and offer inflight retail services. Tourvest needed to scale-up their UX design and Magento Commerce development team to maintain their inflight ordering platform for their clients such as British Airways.
Technologies we use
Solution
- – Ongoing UX design enhancements to their eCommerce ordering platform user experience.
- – Front and backend design and development of a specialised digital ordering platform that was quick and efficient.
- – Maintenance and enhancement of their Magento Commerce ordering platform.
- – Ensuring that their Magento Commerce platform was secure and up to date.
We enhanced their eCommerce ordering experience by refining UX design, developing a specialised and efficient digital ordering platform
Gareth Forbes, CIOThey feel like they’re part of our company.
Business value
Our solution delivered significant business value by transforming their digital ordering experience into a user-centric, efficient, flexible, and cost-effective platform.
By prioritising customer experience, quality, flexibility, and cost-effectiveness, we maintained robust system security and performance while implementing a scalable solution that reduced overhead when deploying it across multiple customers.
This positioned Tourvest for sustained growth and enhanced the competitiveness of their service in the travel market.
