Experience design services we offer
Unlock the power of intuitive digital interactions with our user experience (UX) design expertise. At Webtonic, we blend creativity with data-driven insights to craft digital experiences that resonate with your audience.
User research and Analysis
UX/UI Design
Prototyping and User testing
Design sprints and Workshops
Our approach to Experience Design
We use design thinking and other best in class design methodologies to solve your problems
Emphatise
We begin by meeting with business stakeholders to understand project goals and key performance indicators. We then validate the service concept with potential users to ensure it meets their needs. A competitor analysis follows to strategically position your service in the market, and we research best design practices for the envisioned features and functionalities.
Define
We present our research findings to the team, clearly defining the key challenges that need to be addressed. This insightful process leads us to create customer archetypes or personas and detailed user journeys, ensuring a deeper understanding of user needs and guiding our design strategy.
Create
We facilitate collaborative brainstorming sessions, where the team addresses customer pain points and works creatively to reduce friction and improve the user experience, allowing for valuable input into the solution.
Prototype
We design and create mock-ups, starting from low-fidelity paper sketches to high-fidelity, clickable prototypes. At each stage, we gather user feedback to refine and improve the solution.
Test
We conduct usability testing to identify any user issues, making final adjustments before development. The project team then has a solid solution to move forward with, alongside tasks like feature prioritisation, user stories, and sizing.
Our Product Design Sprint Process
Generate new ideas. Co-create solutions. Test with your users. Validate the solution.
Day 1
Frame the problem statement, Present market research,
Understand vision, Set principles
Day 2
Identify customer pain points, Uncover ‘How Might We’ statements, Discuss any technical constraints
Day 3
Create key user journeys, Identify features, Mock up wireframes
Day 4
Prototype and test with users. Provide cost estimate and roll out plan
Day 5
Present weeks insights and findings, Discuss next steps
Innovate, and solve complex problems.
We assist you in propelling your business forward, fostering innovation and attaining concrete results within a span of 5 days. That’s our commitment!
Our Success Stories
Discover how we empowered our clients through innovative user experience design, delivering impactful solutions.
Our Packages
Select from our design packages, whether you're testing an idea or preparing to launch it to market – we're ready to make it happen.
Basic
R80 000
2 weeks
Features
- Kick off and goal setting
- Setup up your corporate identity in Figma
- Desktop and competitor research
- Primary user flow
- 5-10 High Resolution screens
- Clickable prototype
Premium
R175 000
4 weeks
Basic + Additional Features
- Stakeholder Interviews
- Customer Interviews
- Persona creation
- Primary user flow
- User Journey
- Co-Create workshop
- Paper based wireframes
- Usability Testing
- +5 more High Resolution screens
Professional
R295 000
6 weeks
Premium + Additional Features
- KANBAN set up
- Information architecture
- Mental models
- Stand ups
- Expert Reviews
- +5 more High Resolution screens
Get in touch and let’s discuss how we can help you thrive!
Our Articles
Dive into our thought leadership on User Experience design
